In-app help widget

Paste this before </body> on every page of your app (copy the exact line, with your knowledge base filled in, from Portal settings → In-app help widget):

<script src="https://helpcenterkit.com/widget.js" data-kb="your-kb" async></script>

A help button appears in the corner. It opens a panel with:

• Suggested articles for the page the user is on, picked from the page address,
• Search across your published articles,
• Ask AI with cited answers,
• a Contact us link (set it under Look and feel → Contact link) when nothing helps.

The widget uses your brand colour and keeps its styles separate from your app, so it never breaks your layout.

Private knowledge bases

For a private knowledge base, sign the user in with JWT sign-in first; the widget then works for them.