HelpCenterKit

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HelpDocs vs HelpCenterKit

Simple, fast hosted help center. Languages are capped by plan and multi-product setups are awkward.

HelpDocs pricing

$99 / $239 / $399 per month (annual) for 3, 20 and unlimited languages.

Source: HelpDocs pricing page

HelpCenterKit pricing

Free. You pay only what third-party services cost us, at cost. Every feature, unlimited readers and languages, AI included.

See pricing

What HelpDocs users tell reviewers

Summarised from public reviews (G2, Capterra, Reddit) and vendor docs, October 2026.

HelpDocs vs HelpCenterKit: feature by feature

FeatureHelpCenterKitHelpDocs
Entry paid price / monthFree; third-party costs at cost$99
Price published on the website✓✓
Free plan✓—
Block (WYSIWYG) editor✓✓
Markdown editing✓Partial
Review and approval workflow✓Partial
Revision history and product versions✓Partial
Multi-language publishingUnlimited languages3 / 20 / unlimited
Indian-language supportPublish in 12 Indian languages (AI is English-only for now)Not listed
Custom domain✓✓
Private / internal knowledge base✓✓
Reader SSO (OIDC / JWT)OIDC + JWT; SAML comingJWT
AI answers with citations✓✓
AI keeps working past a usage capNo cap: runs on our own AI serverNot stated
AI writer (from tickets, videos, screenshots)✓✓
Content-gap analytics✓—
In-app help widget✓✓
API reference from OpenAPI✓—
llms.txt for AI agents✓Not stated
MCP server✓Not stated
PDF export✓✓
Audit log✓Top plan

Questions

Is HelpCenterKit cheaper than HelpDocs?
HelpCenterKit is free: every feature, unlimited readers and languages, AI included. You pay only what third-party services cost us, at cost. HelpDocs: $99 / $239 / $399 per month (annual) for 3, 20 and unlimited languages.
Can I move from HelpDocs to HelpCenterKit?
Yes. HelpCenterKit imports from a Markdown or HTML export, keeping categories, callouts, tables, code blocks and images, and redirects old URLs.
Does HelpCenterKit have AI answers like HelpDocs?
Yes. Readers get answers built only from your articles, with numbered citations (in English for now). AI is included at no charge and never switched off at a cap.

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